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Forum Access (04 Jul 2019)

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exclamation-circle Installation Failure

1 year 8 months ago #2697 by Julian Abel

I have been trying to install the quickstart package for this template.

The installation completes without any errors being displayed and when I click onto the link the the homepage nothing is displayed. Similarly if I try to connect to the Admin page again nothing is displayed.

I have also installed the Finance Template on the same server and it worked first time.

Any suggestions at this stage?



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1 year 8 months ago - 1 year 8 months ago #2698 by __Mike__
Replied by __Mike__ on topic Installation Failure

The minimum and recommended PHP requirements*:

PHP 7.0.x or PHP 7.1
MySQLi 5.5 (5.6 suggested)
upload_max_filesize = 4M (or more)
memory_limit = 128MB (256MB suggested)
max_execution_time = 180 (300 suggested)
PHP upload_max_filesize = 4M or more
Magic Quotes GPC - Off
cURL library - your server must work with curl or url_fopen.
OpenSSL - must be enabled.
PHP file_get_contents() function - must be available/unlocked.

Try install on the localhost (XAMPP)

when I click onto the link the the homepage nothing is displayed.

Could you send screenshot?

Similarly if I try to connect to the Admin page again nothing is displayed.

did you login using yoursite/administrator

Could you share your URL?

WebKomp, Support

- Please search forums before posting.
- Chrome DevTools is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions.
- If a thread is solved please edit your original / first post and place "[SOLVED]".

Last edit: 1 year 8 months ago by __Mike__.

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1 year 7 months ago #2743 by Julian Abel
Replied by Julian Abel on topic Installation Failure
Hi Mike,

Thanks for the info.

Having talked to the hosting company, the problem came down to php version being run on the server.

I wont bore you with all the details but I managed to setup so that I can run 2 different packages in different directories on the same server.

Thanks for your help.


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