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Forum Access (04 Jul 2019)

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file Installation Issue [SOLVED]

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2 months 3 weeks ago #3279 by __Mike__
Replied by __Mike__ on topic Installation Issue
Try navigate to this url:
YOURWEBSITE.COM/administrator/index.php?option=com_installer&task=database.fix

and let me know



Thanks

- Please search forums before posting.
- Chrome DevTools is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions.
- If a thread is solved please edit your original / first post and place "[SOLVED]".

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2 months 3 weeks ago #3280 by Julian Abel
Replied by Julian Abel on topic Installation Issue
Hi,

Tried the url - login screen displayed, entered details, result was attached screen grab.

Will try other browsers in the morning.

Thanks
Attachments:

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2 months 3 weeks ago - 2 months 3 weeks ago #3281 by Julian Abel
Replied by Julian Abel on topic Installation Issue
Hi,

Have tried with other browsers - same result. - ERR_TOO_MANY_REDIRECTS

Chrome screengrab attached. Cookies were cleared and made no difference.

Thanks
Attachments:
Last edit: 2 months 3 weeks ago by Julian Abel.

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2 months 3 weeks ago #3282 by __Mike__
Replied by __Mike__ on topic Installation Issue
If you see:

Error: 1054 Unknown column ‘a.client_id’ in ‘where clause’ in BACKEND.


Just make a database Repair: /administrator/index.php?option=com_installer&task=database.fix

Backend should be works and shows properly.


Thanks

- Please search forums before posting.
- Chrome DevTools is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions.
- If a thread is solved please edit your original / first post and place "[SOLVED]".

Please Log in to join the conversation.

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2 months 3 weeks ago #3283 by Julian Abel
Replied by Julian Abel on topic Installation Issue
Hi,

Thanks for reply.

The error page generated by joomla when accessing the admin functions has the following code

<title>Error: 1054 Unknown column &#039;a.client_id&#039; in &#039;where clause&#039;</title>

No mention of BACKEND.

If i use the url with the database fix reference in it ( www.domain.com//administrator/index.php?...er&task=database.fix ) it takes me to the login screen - after entering admin details i just get the "too many redirects" message that are shown in the screenshots in my last post.

So I cant actually get to run this url fully. So near to a solution but not quite there!

Any other ideas?

Thanks,

Julian

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2 months 3 weeks ago - 2 months 3 weeks ago #3284 by __Mike__
Replied by __Mike__ on topic Installation Issue
Try use phpMyadmin and run these queries
ALTER TABLE `#__menu_types` ADD COLUMN `client_id` int(11) NOT NULL DEFAULT 0;
UPDATE `#__menu` SET `published` = 1 WHERE `menutype` = 'main' OR `menutype` = 'menu';

Replace #_ by your db prefix

What happens when you add this url? Are you able to click fix button
administrator/index.php?option=com_installer&view=database


Thanks

- Please search forums before posting.
- Chrome DevTools is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions.
- If a thread is solved please edit your original / first post and place "[SOLVED]".

Last edit: 2 months 3 weeks ago by __Mike__.

Please Log in to join the conversation.

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