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Forum Access (04 Jul 2019)

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file Elements missing after hover (js conflict?)

5 years 11 months ago #1610 by DE
Hi,
I installed latest JoomGallery and noticed that icons disappear after hover event when tooltips are enabled. The issue of disappearing elements with tooltips enabled is also present in case of many other extensions I installed.

...googling the problem - it seems like there is a conflict Mootools More and Bootstrap jQuery, e.g.,:
link 1
link 2

I would like to know if you could let me know how to fix this bug as Pioneer is based on Helix 3 - bootstrap is a native thing in this template.
It makes it impossible to use a number of extensions with Pioneer with this bug.

I would be grateful for help.
Thanks


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    5 years 11 months ago #1619 by __Mike__
    Hello,

    The templates generally do well with 3rd party extensions. Browser compatibility should be tested viewing the demo sites. We cannot give you the guarantee that the products will work with all third party extensions.



    WebKomp, Support

    - Please search forums before posting.
    - Chrome DevTools is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions.
    - If a thread is solved please edit your original / first post and place "[SOLVED]".



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    5 years 11 months ago - 5 years 11 months ago #1620 by DE

    Moderator wrote: The templates generally do well with 3rd party extensions.

    Yes- except the tooltips from bootstrap in ANY 3rd party extension.

    Moderator wrote: Browser compatibility should be tested viewing the demo sites.

    How can I test tooltips on demo site when there is none installed on demo site that you provided???

    Moderator wrote: We cannot give you the guarantee that the products will work with all third party extensions.

    This is obvious - however it DOES NOT work with ALL bootstrap tooltips from whatever extension - so it should be stated clearly in the website demo description.

    I expected professional approach here to solve the huge bug of this demo.
    If you could indicate at least one extension with bootstap tooltips enabled that works with Pioneer - I will consider this topic as closed.
    Please install such extension on Pioneed template and post a link so it can be proved that the bootstap tooltips are supported by Pioneer.

    Thank you


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  • Last edit: 5 years 11 months ago by DE.

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    5 years 11 months ago - 5 years 11 months ago #1621 by __Mike__

    How can I test tooltips on demo site when there is none installed on demo site that you provided???




    great, what is the name of this 3rd party extension?


    Our template (bootstrap) tooltip works well :)


    WebKomp, Support

    - Please search forums before posting.
    - Chrome DevTools is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions.
    - If a thread is solved please edit your original / first post and place "[SOLVED]".



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    Last edit: 5 years 11 months ago by __Mike__.

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    5 years 11 months ago #1622 by DE
    great, what is the name of this 3rd party extension?


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    5 years 11 months ago #1625 by DE
    ...so - exactly - my question was about 3RD PARTY extensions.

    This Support does not support issues that are native to the template?

    I would expect at least basic support from Support - i.e., something more than saying that the template "generally do well" with extensions, or posting a screenshot from demo with zero comments.

    I am sure that you realize that JoomGallery is among the most popular extensions. It would be nice if the Support here considered post from clients a bit more serious than comments like "generally do well".

    I assume it is too much to have a look what's the problem and at least give some good advice instead of real support???


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